Shipping policy

Shipping, Delivery & Cancellation Policy

Biba Kurti

At Biba Kurti, we aim to deliver your orders safely and within the estimated delivery timeline. Please read our shipping, delivery, and cancellation policy carefully before placing an order.

This policy applies to all orders placed through our official website.

1. Delivery Coverage

We currently deliver to serviceable pin codes across India.

Delivery availability may depend on your location and courier serviceability. If your pin code is not serviceable, our team may contact you regarding the order status or available options.

2. Courier Partners

To ensure safe and timely delivery, we ship orders through reliable courier partners such as:

  • Delhivery
  • Ekart
  • XpressBees
  • Other trusted logistics partners, depending on serviceability

3. Order Processing Time

Orders are usually processed within 24 to 48 working hours after successful order confirmation.

During sale periods, festive seasons, public holidays, or high order volume, processing may take slightly longer.

4. Estimated Delivery Time

Once shipped, orders are typically delivered within 5 to 8 working days, depending on the customer’s location and courier serviceability.

Delivery timelines may vary due to courier delays, weather conditions, public holidays, incorrect address details, customer unavailability, or other circumstances beyond our control.

5. Shipping Charges

We offer free shipping on all orders across India.

6. Cancellation Policy

Orders are processed quickly after placement. Cancellation requests are accepted only if the order has not been processed, packed, or shipped.

Customers may request cancellation within 6 hours of placing the order by contacting our support team.

Once an order has been processed, packed, or dispatched, it cannot be cancelled.

7. How to Request Cancellation

To request cancellation, please contact us as soon as possible with your order details.

Email: carebibakurta@gmail.com

Please include your Order ID and registered mobile number for faster assistance.

Cancellation approval will depend on the current processing or shipping status of the order.

8. Contact Us

For any shipping, delivery, tracking, or cancellation-related query, please contact us:

Brand Name: Biba Kurti

Email: carebibakurta@gmail.com

Address: Mansarovar, Jaipur, Rajasthan - 302020, India

Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM

Queries received outside support hours, on Sundays, or on public holidays will be responded to on the next working day.